Senior Desktop Support Analyst

Harris

York, Maine, United States
$50,000 - $52,000; not specified; not specified py
Hybrid
Ms windows operating systems
Ms exchange
Ms office suite
The Senior Desktop Support Analyst provides crucial second-line support as a key member of our Managed Services team, responsible for assisting internal users experiencing problems with IS-supported software and hardware

Job Summary

  • The Senior Desktop Support Analyst provides crucial second-line support as a key member of our Managed Services team, responsible for assisting internal users experiencing problems with IS-supported software and hardware.
  • Your mission is to ensure the stability and performance of our desktop and laptop environments, resolving technical issues efficiently and effectively to empower our teams and support our business operations.
  • At Altera Digital Health, you will have the opportunity to profoundly impact the lives of patients by empowering healthcare providers to deliver superior care.

Matching Summary

The Senior Desktop Support Analyst provides crucial second-line support as a key member of our Managed Services team, responsible for assisting internal users experiencing problems with IS-supported software and hardware.

Salary

$50,000 - $52,000; Not specified; Not specified

Skills & Requirements

Must-have

  • MS Windows Operating Systems
  • MS Exchange
  • MS Office Suite
  • Citrix
  • Firewall/VPN Configuration
  • MS IIS
  • On-Call rotation 24/7

Nice-to-have

  • analytical and problem-solving skills
  • customer focus and anticipation
  • web page development
  • web support resources maintenance

Key Requirements

  • 4-6 years desktop support experience
  • Bachelor's degree or equivalent experience
  • On-site during onboarding

Work Rights

Not specified

Tailored Resume

Cover Letter