Customer Banking Specialist - Campbelltown

CommBank

Campbelltown, Australia
Exceptional customer service delivery
Articulate financial terms clearly
Ask the right questions
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Campbelltown Mall Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs.
  • With us, you’ll help customers make the right financial decisions and achieve their dreams.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • exceptional customer service delivery
  • articulate financial terms clearly
  • ask the right questions
  • champion processes and procedures
  • risk-adverse culture

Nice-to-have

  • interest in building a career
  • improving financial wellbeing
  • support for Aboriginal and/or Torres Strait Islander Peoples
  • networking across Indigenous Employee Network

Key Requirements

  • Proven experience delivering exceptional Customer Service
  • Ideally in Financial Services, Retail or Hospitality
  • Ability to work in a busy, commercial and driven retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter