The role involves verifying scam intelligence to ensure it is accurate, actionable, and appropriately risk-assessed before downstream intervention
Job Summary
The role involves verifying scam intelligence to ensure it is accurate, actionable, and appropriately risk-assessed before downstream intervention.
Candidates must work from the Sydney office full-time for a minimum of 6 weeks during training, followed by a 20% in-office expectation.
The position requires applying sound risk judgement to determine outcomes for potential scam victims and recipients while maintaining compliance with the Scam Prevention Framework.
Matching Summary
The role involves verifying scam intelligence to ensure it is accurate, actionable, and appropriately risk-assessed before downstream intervention.
Skills & Requirements
Must-have
Experience in fraud and scam operations
Knowledge of scam typologies and prevention
Ability to apply risk judgement to intelligence
Adherence to quality assurance frameworks
Strong attention to detail and risk awareness
Nice-to-have
Collaborative and proactive team mindset
Experience with banking or payments environments
Continuous improvement initiative contribution
Fast-paced operational environment management
Key Requirements
Sydney based candidates only
Minimum 6 weeks full-time office attendance
Experience in fraud/scam investigations preferred
Work Rights
Must be eligible to work in Australia (Sydney based)