Client Success Manager

Carat Australia / ICUC / dentsu

Ontario, Canada
Base: $70k-$80k; bonus/equity: not specified; bene...
Fully remote
3+ years social media management experience
Enterprise client account management
Organic and paid social strategy expertise
The role focuses on delivering best-in-class account management to ensure clients achieve their goals through ICUC's social media solutions

Job Summary

  • The role focuses on delivering best-in-class account management to ensure clients achieve their goals through ICUC's social media solutions.
  • Candidates will work closely with revenue and operations teams to grow accounts by identifying and implementing relevant products and services.
  • The position offers a competitive salary range of $70K-$80K along with medical, dental, RRSP, and paid time off benefits.

Matching Summary

The role focuses on delivering best-in-class account management to ensure clients achieve their goals through ICUC's social media solutions.

Salary

Base: $70K-$80K; Bonus/Equity: Not specified; Benefits: Medical, dental, RRSP, paid time off

Skills & Requirements

Must-have

  • 3+ years social media management experience
  • Enterprise client account management
  • Organic and paid social strategy expertise
  • Strong project management and budgeting skills
  • Proficiency in Sprinklr, Khoros, or Sprout

Nice-to-have

  • Entrepreneurial thinking and self-starter attitude
  • Experience with community management
  • Fluency in additional languages
  • Background in PR or Communications
  • Willingness to travel for onsite visits

Key Requirements

  • At least 3 years of experience in social media management
  • Experience working with enterprise clients
  • Valid travel documents required
  • High-speed internet access (30 mb/s minimum)
  • Ability to pass a Criminal Record Check

Work Rights

Not specified

Tailored Resume

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