Not specified (hybrid or fully remote may be inferred based on typical roles in this field).
People information system administration
Employee record maintenance
Tier 2 concern resolution
QBE is seeking a People Services Delivery Senior Professional to manage employee programs and ensure efficient administration of HR transactions. The role involves maintaining employee records, handling inquiries, and ensuring compliance with established procedures
Job Summary
The primary purpose of this role is to manage and support People employee programs while ensuring smooth administration and processing of transactions.
Employees will be responsible for entering personal details, updating records in the People Information System, and handling complex tier 2 concerns via outbound calls.
The position requires delivering quality, timely, and accurate resolutions to incoming calls and emails while adhering to established service level agreements.
Matching Summary
Match Score: 75
QBE is seeking a People Services Delivery Senior Professional to manage employee programs and ensure efficient administration of HR transactions. The role involves maintaining employee records, handling inquiries, and ensuring compliance with established procedures.