After Hours Optimiser

nbn

Australia
Rotating shift (7pm-7am, including weekends)
After hours operational support
Real-time jeopardy management
Technician and work order coordination
The After Hours Optimiser position at nbn offers an opportunity to contribute to Australia’s digital infrastructure by overseeing field operations outside of standard business hours. The role requires strong planning and communication skills, with an emphasis on customer service and technician safety

Job Summary

  • You will play a vital role in supporting the safe, smooth and customer centred delivery of field operations outside standard business hours.
  • Your work will involve monitoring real-time jeopardy management across multiple channels, responding to technician queries, and reallocating tasks where needed to keep schedules on track.
  • nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected.

Matching Summary

Match Score: 85

The After Hours Optimiser position at nbn offers an opportunity to contribute to Australia’s digital infrastructure by overseeing field operations outside of standard business hours. The role requires strong planning and communication skills, with an emphasis on customer service and technician safety.

Skills & Requirements

Must-have

  • After hours operational support
  • Real-time jeopardy management
  • Technician and work order coordination
  • Stakeholder communication
  • Field operations safety

Nice-to-have

  • Collaborative approach
  • Creating structure in dynamic situations
  • Pioneering spirit
  • Inclusive and supportive workplace

Key Requirements

  • Experience in planning, scheduling or dispatch
  • Full working rights in Australia

Work Rights

Full working rights in Australia

Tailored Resume

Cover Letter