Tusker Renewal & Retention Executive

Lbgroupcoaching

Watford, United Kingdom
£30,609 rising to £31,809 in april 2,026; not spec...
Hybrid
Customer service experience
Relationship building
Negotiation skills
Join our dynamic Employee Engagement Team as a Renewal & Engagement Executive, guiding existing customers through their renewal options and ensuring a seamless experience

Job Summary

  • Join our dynamic Employee Engagement Team as a Renewal & Engagement Executive, guiding existing customers through their renewal options and ensuring a seamless experience.
  • We are an award-winning car leasing company committed to driving down emissions by getting people into newer and more environmentally friendly cars.
  • We offer a generous benefits package including a pension contribution of up to 15%, annual performance-related bonus, share schemes, and 22 days' holiday plus bank holidays.

Matching Summary

Join our dynamic Employee Engagement Team as a Renewal & Engagement Executive, guiding existing customers through their renewal options and ensuring a seamless experience.

Salary

£30,609 rising to £31,809 in April 2026; Not specified; Not specified

Skills & Requirements

Must-have

  • Customer service experience
  • Relationship building
  • Negotiation skills
  • Proactive problem-solver
  • Automotive industry interest

Nice-to-have

  • Salary sacrifice schemes knowledge
  • Consultative sales approach
  • Team collaboration
  • Adaptable to change

Key Requirements

  • Phone-based customer service or sales role
  • Familiarity with employee benefit programs
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills

Work Rights

Not specified

Tailored Resume

Cover Letter