Coordinator Omnichannel Customer Engagement

Eli Lilly

Brazil
Hybrid
Advanced english proficiency for global teams
Hands-on digital marketing experience across channels
Experience with salesforce marketing cloud or veeva crm
The role involves leading the design and execution of omnichannel engagement strategies to shape how healthcare professionals are engaged at scale

Job Summary

  • The role involves leading the design and execution of omnichannel engagement strategies to shape how healthcare professionals are engaged at scale.
  • Candidates will coordinate cross-functional workstreams including marketing, sales, medical, compliance, and IT to deliver integrated HCP journeys.
  • This position offers the opportunity to drive the adoption and optimization of CRM and marketing automation platforms like Salesforce Marketing Cloud.

Matching Summary

The role involves leading the design and execution of omnichannel engagement strategies to shape how healthcare professionals are engaged at scale.

Skills & Requirements

Must-have

  • Advanced English proficiency for global teams
  • Hands-on digital marketing experience across channels
  • Experience with Salesforce Marketing Cloud or Veeva CRM
  • Proven track record in omnichannel roles preferably pharma
  • Strong analytical mindset with dashboard and funnel expertise

Nice-to-have

  • Exceptional communication and leadership skills
  • Ability to influence without direct authority
  • Champion of innovation in digital health
  • Experience navigating complex cross-functional projects
  • Agility in a fast-paced environment

Key Requirements

  • Bachelor's degree in Marketing, Business Administration, Communications, or related field
  • Solid background in digital marketing with channel experience
  • Proven track record in marketing, sales operations, or omnichannel roles

Work Rights

Not specified

Tailored Resume

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