Solutions Engineer

Intercom

Chicago, United States
Base: $146,750 - $193,500; bonus/equity: target in...
On-site
Technical pre-sales experience
C-level technical and business relationships
Conduct technical discovery
Intercom is looking for an exceptional Solutions Engineer to join their vibrant Customer Solutions Team, acting as a trusted advisor to customers throughout the sales cycle

Job Summary

  • Intercom is looking for an exceptional Solutions Engineer to join their vibrant Customer Solutions Team, acting as a trusted advisor to customers throughout the sales cycle.
  • The role involves leading technical discovery, delivering impactful solution reviews, designing tailored POCs, and collaborating with Product and Engineering to represent the customer voice.
  • Benefits include competitive salary and equity, comprehensive medical coverage, flexible PTO, 401k plan with match, and a hybrid working policy requiring at least three days in the office per week.

Matching Summary

Intercom is looking for an exceptional Solutions Engineer to join their vibrant Customer Solutions Team, acting as a trusted advisor to customers throughout the sales cycle.

Salary

Base: $146,750 - $193,500; Bonus/Equity: Target included in OTE, RSUs; Benefits: Comprehensive medical, dental, vision, 401k match, PTO

Skills & Requirements

Must-have

  • Technical pre-sales experience
  • C-Level technical and business relationships
  • Conduct technical discovery
  • Deliver value-based presentations
  • Design tailored Proof of Concepts
  • Manage RFPs and security questions

Nice-to-have

  • Independent problem-solving
  • Collaborative team environments
  • Empathy and curiosity
  • Challenge the status quo
  • Build best-in-class playbooks

Key Requirements

  • Minimum 4 years of technical pre-sales experience
  • Ability to travel occasionally

Work Rights

Not specified

Tailored Resume

Cover Letter