Customer Experience Account Manager

Shell Energy UK

Milton Keynes, United Kingdom
Fully remote
B2b customer account management
Utilities experience
Customer relationship-building skills
At Shell Energy, we guide businesses to a better energy future with a commitment to cleaner energy

Job Summary

  • At Shell Energy, we guide businesses to a better energy future with a commitment to cleaner energy.
  • This role involves delivering best in class service to our Mid-Market customer portfolio.
  • We offer a diverse and inclusive workplace where employees can nurture their talent and grow.

Matching Summary

At Shell Energy, we guide businesses to a better energy future with a commitment to cleaner energy.

Skills & Requirements

Must-have

  • B2B Customer Account Management
  • Utilities experience
  • Customer relationship-building skills

Nice-to-have

  • Proactive approach to customer management
  • Well-developed MS Office skills
  • Flexibility to support team members

Key Requirements

  • Proven experience in B2B Customer Account Management
  • Knowledge of UK Power and Gas systems
  • Highly developed communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter