Doradca / Doradczyni Ds. Obsługi Klienta Z Językiem Niemieckim

Capita

Kraków, Poland
Base: 9,000–9,500 pln brutto; bonus: performance-b...
German language proficiency minimum b2 level
Availability for two-shift system between 8:00 and 22:00
Proficiency in ms office package
The role involves supporting clients through various communication channels by analyzing inquiries and resolving problems

Job Summary

  • The role involves supporting clients through various communication channels by analyzing inquiries and resolving problems.
  • Candidates will handle administrative and technical information regarding products and invoices while making necessary system updates.
  • The company offers a competitive salary of 9000–9500 PLN gross plus performance bonuses, along with health insurance and flexible hybrid work options.

Matching Summary

The role involves supporting clients through various communication channels by analyzing inquiries and resolving problems.

Salary

Base: 9000–9500 PLN brutto; Bonus: Performance-based premium; Benefits: LuxMed private health insurance, Generali group insurance, Multisport/MultiKafeteria

Skills & Requirements

Must-have

  • German language proficiency minimum B2 level
  • Availability for two-shift system between 8:00 and 22:00
  • Proficiency in MS Office package

Nice-to-have

  • Strong organizational and communication skills
  • Client-oriented mindset
  • Willingness to work hybrid model after probation

Key Requirements

  • Minimum B2 German language level
  • Full-time availability required
  • MS Office knowledge required

Work Rights

Not specified

Tailored Resume

Cover Letter