Patient Service Representative - Urology

Intermountain Health

St George, Utah, US
Base: $17.86 - $23.22 ph; bonus/equity: not specif...
Six months of customer service experience
Basic computer skills for data entry
Professional communication and etiquette
The Patient Service Representative serves as the first connection between Intermountain Health and patients, focusing on delivering superior customer satisfaction

Job Summary

  • The Patient Service Representative serves as the first connection between Intermountain Health and patients, focusing on delivering superior customer satisfaction.
  • Key responsibilities include greeting patients, verifying information, scheduling appointments, and processing payments while maintaining strict confidentiality.
  • The role offers full-time hours at the Urological Institute in St. George with a competitive hourly range of $17.86 to $23.22.

Matching Summary

The Patient Service Representative serves as the first connection between Intermountain Health and patients, focusing on delivering superior customer satisfaction.

Salary

Base: $17.86 - $23.22 per hour; Bonus/Equity: Not specified; Benefits: Generous package covering wellness programs

Skills & Requirements

Must-have

  • Six months of customer service experience
  • Basic computer skills for data entry
  • Professional communication and etiquette
  • Ability to protect patient privacy
  • Collaboration with patients and caregivers

Nice-to-have

  • One year of in-person and phone customer service
  • Billing and collections experience
  • Experience with electronic medical records systems
  • Multilingual capabilities
  • High school diploma or GED

Key Requirements

  • Six months of customer service experience
  • Demonstrated basic computer skills
  • Ability to work collaboratively with patients
  • Protection of Protected Health Information (PHI)

Work Rights

Not specified

Tailored Resume

Cover Letter