Customer Success Manager

Global Payments Inc.

Bachelor's degree or equivalent experience
Minimum 2 years relevant experience
Technical problem solving skills
The role involves providing accurate technical information and assistance regarding the organization's product and services

Job Summary

  • The role involves providing accurate technical information and assistance regarding the organization's product and services.
  • You will act as the primary contact for clients to resolve issues, validate corrective actions, and propose new solutions.
  • The position requires building productive relationships by understanding client business needs and advocating for them within the company.

Matching Summary

The role involves providing accurate technical information and assistance regarding the organization's product and services.

Skills & Requirements

Must-have

  • Bachelor's degree or equivalent experience
  • Minimum 2 years relevant experience
  • Technical problem solving skills
  • Client relationship management
  • Effective written and oral communication

Nice-to-have

  • 4 years credit card industry experience
  • Consulting with clients for business needs
  • Knowledge of payment systems and modules
  • Ability to translate technical concepts
  • Experience with issue resolution methodology

Key Requirements

  • Bachelor's Degree in relevant field
  • Minimum 2 years relevant experience
  • Preferred 4 years in credit card industry

Work Rights

Not specified

Tailored Resume

Cover Letter