PESTBUSTERS PTE LTD is seeking an Operations Support Executive to manage manpower resources, ensure customer satisfaction, and uphold quality standards in pest control services. The ideal candidate should have at least two years of relevant experience, strong communication skills, and familiarity with ERP systems
Job Summary
The role involves planning and deploying daily manpower resources while coordinating both contractual and ad hoc job schedules.
Candidates will serve as the Single Point of Contact for clients, handling complaints and ensuring satisfaction through follow-up visits.
The position requires acting as a Quality Management Representative to maintain compliance with ISO 9001 QMS standards.
Matching Summary
Match Score: 75
PESTBUSTERS PTE LTD is seeking an Operations Support Executive to manage manpower resources, ensure customer satisfaction, and uphold quality standards in pest control services. The ideal candidate should have at least two years of relevant experience, strong communication skills, and familiarity with ERP systems.
Skills & Requirements
Must-have
Plan and deploy daily manpower resources
Coordinate contractual and ad hoc job schedules
Handle customer complaints via phone and email
Ensure adherence to internal SOPs and ISO standards
Execute billing-related activities
Nice-to-have
Strong interpersonal and presentation skills
Sociable and proactive in client engagement
Results-oriented and self-driven attitude
Ability to work independently
Familiarity with ERP systems
Key Requirements
Minimum 2 years of relevant experience in pest control or related service industry
Possession of a valid NEA Vector Control Operator (VCO) license is a bonus
Preferably holds a diploma or tertiary qualification