Sr. Customer Service Representative- Belting

GENUINE PARTS COMPANY

Denver, CO, United States
Base: $27.06 - $35.22 / hour; bonus/equity: not sp...
Customer order processing
Product and service knowledge
Negotiation skills
The Senior Customer Service Representative develops and broadens relationships with customers to fully understand needs and wants

Job Summary

  • The Senior Customer Service Representative develops and broadens relationships with customers to fully understand needs and wants.
  • Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.
  • This role provides guidance and advice to less experienced Customer Service Representatives and may be responsible for quality and/or safety in the branch.

Matching Summary

The Senior Customer Service Representative develops and broadens relationships with customers to fully understand needs and wants.

Salary

Base: $27.06 - $35.22 / hour; Bonus/Equity: Not specified; Benefits: healthcare coverage, 401(k), tuition reimbursement, vacation, sick and holiday pay

Skills & Requirements

Must-have

  • customer order processing
  • product and service knowledge
  • negotiation skills
  • inventory management
  • customer relationship building
  • multi-tasking and time management
  • excellent communication skills

Nice-to-have

  • coaching and mentoring skills
  • problem resolution
  • quality and safety responsibility
  • process improvement

Key Requirements

  • high school diploma or GED
  • five or more years related experience
  • ability to negotiate pricing
  • reliability and attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter