General Manager

Gagnon's Pet Resort

Shrewsbury, MA, United States
Base: $50,000 - $55,000; bonus/equity: quarterly b...
Staff recruitment and training
Customer service excellence
Payroll and budget management
We are revolutionizing the pet industry by creating a connected care network of trustworthy partners who bring creative innovation every day

Job Summary

  • We are revolutionizing the pet industry by creating a connected care network of trustworthy partners who bring creative innovation every day.
  • The General Manager is responsible for ensuring exceptional customer service, managing all staff and operations, and promoting Destination Pet’s programs in the community.
  • We offer health, vision, dental, disability and life insurance, a 401k match, pet care discounts, generous PTO, and opportunities for career growth.

Matching Summary

We are revolutionizing the pet industry by creating a connected care network of trustworthy partners who bring creative innovation every day.

Salary

Base: $50,000 - $55,000; Bonus/Equity: Quarterly Bonus Opportunities; Benefits: Health, vision, dental, disability, life insurance, 401k match, PTO

Skills & Requirements

Must-have

  • Staff recruitment and training
  • Customer service excellence
  • Payroll and budget management
  • Safety and compliance enforcement
  • Inventory and cash management
  • Social media and local marketing
  • Pet care and handling experience

Nice-to-have

  • Strong interpersonal and communication skills
  • Problem-solving and sound judgment
  • Ability to multi-task and manage time
  • Team player and motivator
  • Community engagement and partnership

Key Requirements

  • Five plus years full P&L management
  • Veterinary, boarding and/or grooming experience
  • Proficiency in Microsoft Office and database applications
  • Ability to lift 40 pounds frequently
  • Must work evenings, weekends and holidays

Work Rights

Not specified

Tailored Resume

Cover Letter