Willow Senior Analyst

Healthtech Inc

Bachelor's degree or 8+ years industry experience
Epic willow certification required
3-5 years ehr module implementation experience
The role involves providing EHR design, build, testing, and advanced troubleshooting services for complex clients

Job Summary

  • The role involves providing EHR design, build, testing, and advanced troubleshooting services for complex clients.
  • Employees will manage multiple customer assignments while adhering to strict Service Level Agreements and change control policies.
  • The position requires the ability to work independently and within a team environment while delivering outstanding customer service.

Matching Summary

The role involves providing EHR design, build, testing, and advanced troubleshooting services for complex clients.

Skills & Requirements

Must-have

  • Bachelor's degree or 8+ years industry experience
  • Epic Willow certification required
  • 3-5 years EHR module implementation experience
  • Advanced troubleshooting and problem-solving skills
  • Ticketing system and change management proficiency

Nice-to-have

  • ITIL process knowledge preferred
  • Previous project management experience
  • Strong customer service track record
  • Ability to delegate tasks to peers
  • Experience with systems implementations

Key Requirements

  • Bachelor's degree in related field
  • Epic Willow certification
  • 3-5 years EHR experience
  • 8+ years industry experience alternative
  • On-call rotation availability

Work Rights

Not specified

Tailored Resume

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