Lead Medical Office Assistant - Muscp

MUSC Health East Cooper Medical Pavilion

Mount Pleasant, South Carolina, United States
Pyy grade: health-22; hourly rate type: hourly; no...
Not specified
Patient registration and scheduling experience
Epic system proficiency required
Strong verbal and written communication skills
The Lead Medical Office Assistant at MUSC Health East Cooper Medical Pavilion is responsible for overseeing daily administrative operations in patient registration and scheduling, ensuring efficiency and quality of service. The ideal candidate will have experience in healthcare or a customer service environment, possess strong communication skills, and be able to manage multiple tasks effectively

Job Summary

  • The Patient Access Team Lead oversees daily administrative operations within the assigned area under the direct supervision of the Office Manager.
  • This role requires optimizing scheduling processes to promote efficient patient flow and enhance the overall patient experience at the East Cooper Medical Pavilion.
  • The successful candidate must demonstrate strong leadership by precepting new staff and resolving routine system or operational issues proactively.

Matching Summary

Match Score: 85

The Lead Medical Office Assistant at MUSC Health East Cooper Medical Pavilion is responsible for overseeing daily administrative operations in patient registration and scheduling, ensuring efficiency and quality of service. The ideal candidate will have experience in healthcare or a customer service environment, possess strong communication skills, and be able to manage multiple tasks effectively.

Salary

Pay Grade: Health-22; Hourly rate type: Hourly; Not specified

Skills & Requirements

Must-have

  • Patient registration and scheduling experience
  • Epic system proficiency required
  • Strong verbal and written communication skills
  • Ability to prioritize multiple tasks in busy environment
  • Typing speed of 25cwpm minimum

Nice-to-have

  • Experience with medical terminology
  • Patient Access Certification preferred
  • Familiarity with MUSC Health entities
  • Customer service champion mindset
  • Self-directed work style

Key Requirements

  • Bachelor's degree plus one year relevant experience OR High School diploma plus three years experience
  • Experience with Windows, Excel, Access, and Intranet navigation tools
  • Must be able to work weekends and staggered shifts if required
  • Physical ability to lift up to 20 lbs unassisted

Work Rights

Not specified

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