Customer Support Specialist (m/w/d) / Kundenberater (m/w/d)

Capita

Plovdiv, Bulgaria
Not specified; not specified; benefits include mea...
Fully remote
German language proficiency b2/c1 level
Ms office software knowledge
Willingness to work rotating shifts
You will handle customer inquiries via email, phone, and SMS while ensuring accurate data updates and system changes

Job Summary

  • You will handle customer inquiries via email, phone, and SMS while ensuring accurate data updates and system changes.
  • The role offers a hybrid work model allowing full remote work after the initial six-week on-site training period in Plovdiv.
  • Employees receive comprehensive benefits including private health insurance, a fully covered MultiSport card, and monthly meal vouchers.

Matching Summary

You will handle customer inquiries via email, phone, and SMS while ensuring accurate data updates and system changes.

Salary

Not specified; Not specified; Benefits include meal vouchers, private health insurance, and MultiSport card

Skills & Requirements

Must-have

  • German language proficiency B2/C1 level
  • MS Office software knowledge
  • Willingness to work rotating shifts
  • Participation in on-site training

Nice-to-have

  • Strong organizational skills
  • Excellent communication abilities
  • Customer-oriented mindset
  • Proactive problem-solving approach

Key Requirements

  • German language proficiency at B2 or C1 level
  • Good knowledge of MS Office applications
  • Availability for shift work Monday through Saturday

Work Rights

Not specified

Tailored Resume

Cover Letter