Business Service Officers (BSOs) are responsible for shaping the future of service by modernizing our client experience through an elevated standard of care
Job Summary
Business Service Officers (BSOs) are responsible for shaping the future of service by modernizing our client experience through an elevated standard of care.
Lead, mentor, and supervise a team of Support and Service Professionals, promoting cross-training, learning, development and recognition.
Expected base pay rates for the role will be between $120,000 - $165,000 per year at the commencement of employment.
Matching Summary
Business Service Officers (BSOs) are responsible for shaping the future of service by modernizing our client experience through an elevated standard of care.
Salary
Base: $120,000 - $165,000; Bonus/Equity: commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages; Benefits: other Morgan Stanley sponsored benefit programs
Skills & Requirements
Must-have
Client experience modernization
Supervision of Support Professionals
Execution of business and service functions
Facilitating communication and training
Partnering with Sales and Risk teams
Managing travel and entertainment expenses
Resolving client inquiries and requests
Nice-to-have
Championing diversity and inclusion
Driving efficiencies
Talent development capabilities
Motivating and leading groups
Key Requirements
Bachelor's degree required or equivalent education
Previous industry experience
Active Series 7, 8 (or 9 and 10), and 66 (or 63 and 65) licenses