The Global Product Support Engineer is a key technical contributor responsible for ensuring product readiness, serviceability, and lifecycle support of the ALD systems from concept through full production and field deployment
Job Summary
The Global Product Support Engineer is a key technical contributor responsible for ensuring product readiness, serviceability, and lifecycle support of the ALD systems from concept through full production and field deployment.
This role bridges Product Development, TPS, Field Service, Manufacturing, and Customers, ensuring that products are designed, released, and supported with high reliability, safety, and customer satisfaction.
You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers.
Matching Summary
The Global Product Support Engineer is a key technical contributor responsible for ensuring product readiness, serviceability, and lifecycle support of the ALD systems from concept through full production and field deployment.
Skills & Requirements
Must-have
Product lifecycle support
Design for Serviceability
Technical escalation support
Cross-functional collaboration
ALD systems support
Nice-to-have
Supportive work culture
Continuous learning and growth
Pushing boundaries of innovation
Employee wellbeing programs
Key Requirements
Bachelor's or Master's degree in Engineering
Experience in product support, systems engineering, field service, or product development
Ability to read and interpret technical drawings and schematics
Strong problem-solving and root-cause analysis skills