Member Service Representative (full-time) - Jolliff-chesapeake
Navy Federal Credit Union
Chesapeake, VA, United States
Not specified; not specified; highly competitive p...
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Experience building effective relationships through rapport
Effective research analytical and problem-solving skills
Ability to navigate multiple systems efficiently
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Navy Federal Credit Union is seeking a full-time Member Service Representative in Chesapeake, VA, to assist members with banking products and services. The role involves performing banking transactions, resolving discrepancies, and building relationships with members to enhance their experience.
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Job Summary
This position provides members with a full range of products and services including depository accounts, lending products, and credit cards.
The role involves performing moderately complex platform banking functions while developing confidence and function independence under supervision.
Navy Federal Credit Union offers a meaningful career experience with highly competitive pay, generous benefits, and recognition as a Fortune 100 Best Company to Work For.
Matching Summary
Match Score: 75
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Navy Federal Credit Union is seeking a full-time Member Service Representative in Chesapeake, VA, to assist members with banking products and services. The role involves performing banking transactions, resolving discrepancies, and building relationships with members to enhance their experience.
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Salary
Not specified; Not specified; Highly competitive pay and generous benefits mentioned
Skills & Requirements
Must-have
Experience building effective relationships through rapport
Effective research analytical and problem-solving skills
Ability to navigate multiple systems efficiently
Sound judgment and informed decision making
Composure in high-production changing environment
Nice-to-have
Working knowledge of deposit and loan products
Previous experience in banking or financial institution
Strong verbal and written communication skills
Willingness to embrace change initiatives
Key Requirements
Experience working independently and in a team environment
Ability to handle cash and negotiable instruments securely
Compliance with federal and institutional regulations