Field Technical Support Associate

Extendicareporthope

India
Customer equipment installation and maintenance
It infrastructure troubleshooting and repair
Adherence to industry standards and safety guidelines
This role is responsible for engaging with customers to enhance satisfaction by meeting their needs while delivering standardized services

Job Summary

  • This role is responsible for engaging with customers to enhance satisfaction by meeting their needs while delivering standardized services.
  • The position involves performing installations, maintenance, and repairs on customer equipment according to established industry standards.
  • Candidates are expected to analyze IT issues including enterprise systems, servers, storage, and networking to resolve problems.

Matching Summary

This role is responsible for engaging with customers to enhance satisfaction by meeting their needs while delivering standardized services.

Skills & Requirements

Must-have

  • Customer equipment installation and maintenance
  • IT infrastructure troubleshooting and repair
  • Adherence to industry standards and safety guidelines

Nice-to-have

  • HP products experience in customer base
  • Mission critical systems experience
  • Effective communication with third-party providers

Key Requirements

  • High School Diploma or GED
  • 0-2 years of work experience
  • Experience with HP products preferred

Work Rights

Not specified

Tailored Resume

Cover Letter