Talent Connect Tiktok - Cdo 2025

Concentrix

Cagayan de Oro, Philippines
Customer service orientation
Computer navigation skills
Effective communication skills
This position provides customer service support and resolution of routine problems regarding client's product or services

Job Summary

  • This position provides customer service support and resolution of routine problems regarding client's product or services.
  • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and clarify customer requirements.
  • Participate in activities designed to improve customer satisfaction and business performance, and offer additional products and/or services.

Matching Summary

This position provides customer service support and resolution of routine problems regarding client's product or services.

Skills & Requirements

Must-have

  • Customer service orientation
  • Computer navigation skills
  • Effective communication skills
  • Attention to detail
  • Multi-tasking ability
  • Teamwork and independent work

Nice-to-have

  • Patience in customer contact
  • Adaptability to change
  • Tolerance for repetitive work
  • Pleasant and professional tone

Key Requirements

  • High school diploma
  • Three to six months relevant experience preferred
  • Ability to rotate shifts as needed

Work Rights

Not specified

Tailored Resume

Cover Letter