Operations Support Specialist / Program Coord I (temporary)

NC State Board of Elections

Raleigh, North Carolina, US
Base: $25.00 ph; bonus/equity: not specified; bene...
Onsite
Voter registration form processing
Tier-1 customer service responses
Help desk ticket routing
This temporary position supports the NC State Board of Elections by providing operational assistance and customer service regarding voter registration and election procedures

Job Summary

  • This temporary position supports the NC State Board of Elections by providing operational assistance and customer service regarding voter registration and election procedures.
  • The role requires onsite presence five days a week from 8am to 5pm to handle phone calls, emails, and mailer logging tasks.
  • Candidates must possess considerable knowledge of administrative techniques and the ability to learn the agency's mission, services, and data systems.

Matching Summary

This temporary position supports the NC State Board of Elections by providing operational assistance and customer service regarding voter registration and election procedures.

Salary

Base: $25.00 per hour; Bonus/Equity: Not specified; Benefits: Health insurance eligible for 30+ hours/week under HDHP

Skills & Requirements

Must-have

  • Voter registration form processing
  • Tier-1 customer service responses
  • Help desk ticket routing
  • Onsite presence Monday to Friday
  • Email inbox monitoring

Nice-to-have

  • Effective oral and written communication
  • Organizing workflow skills
  • Modifying processes using technology
  • Collaborative approach with stakeholders

Key Requirements

  • Bachelor's degree or equivalent combination of education and experience
  • Fully qualified for the job requirements
  • Separation from permanent position if currently employed in state government

Work Rights

Not specified

Tailored Resume

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