Customer Service Representative

Waste Connections

Meridian, ID, US
$19.00ph; + $0.50ph for bilingual applicants; full...
On-site
High volume incoming calls
Respond to voicemail and email
Process payments
Waste Connections, through its branch Hardin Sanitation, is seeking a high-energy Customer Service Representative in Meridian, ID. The role involves managing high call volumes, providing customer support, and ensuring accurate documentation while offering a structured work environment with benefits

Job Summary

  • Answers high volume incoming calls from customers, responds to voicemail & email inquiries, and provides information to the public regarding company services and rates.
  • Receives cash and electronic payments, works in conjunction with other departments to resolve customer disputes, and communicates with customers to complete orders such as starting, stopping, or changing service.
  • Full benefits including Medical, Dental, Vision, Life, Disability, FSA, paid holidays, generous PTO, and 401(k) with company match are offered.

Matching Summary

Match Score: 85

Waste Connections, through its branch Hardin Sanitation, is seeking a high-energy Customer Service Representative in Meridian, ID. The role involves managing high call volumes, providing customer support, and ensuring accurate documentation while offering a structured work environment with benefits.

Salary

$19.00/hour; +$0.50/hour for bilingual applicants; Full Benefits

Skills & Requirements

Must-have

  • High volume incoming calls
  • Respond to voicemail and email
  • Process payments
  • Resolve customer disputes
  • MS Word and Excel proficiency
  • Fast-paced environment

Nice-to-have

  • Teamwork, respect, and integrity
  • Career growth opportunities
  • Bilingual applicants

Key Requirements

  • 2 years of customer service experience
  • High call volume experience
  • Typing and 10-key skills
  • MS Word, Excel, and Email experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter