Patient Access Representative | Brookings Clinic | 40 Hrs/week

Sanford Health

Brookings, South Dakota, United States
Base: $16.25 - $23.00; bonus/equity: not specified...
Extraordinary customer service
Positive patient experience
Verify patient demographics
As a Patient Access Representative, your primary responsibility will be providing extraordinary customer service to patients with every interaction

Job Summary

  • As a Patient Access Representative, your primary responsibility will be providing extraordinary customer service to patients with every interaction.
  • With being the first point of contact, you will have the opportunity to provide a positive patient experience by creating a welcoming and safe environment, either on the phone or in the clinic.
  • Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States, offering many development and advancement opportunities.

Matching Summary

As a Patient Access Representative, your primary responsibility will be providing extraordinary customer service to patients with every interaction.

Salary

Base: $16.25 - $23.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Extraordinary customer service
  • Positive patient experience
  • Verify patient demographics
  • Collect co-payments and payments
  • Coordinate and schedule appointments
  • Operate multi-line phone

Nice-to-have

  • Grow the Good
  • Welcoming and safe environment
  • Development and advancement opportunities
  • Team collaboration

Key Requirements

  • High school diploma or equivalent preferred
  • One year of work experience
  • Six months' customer service experience desired
  • Medical terminology helpful

Work Rights

Not specified

Tailored Resume

Cover Letter