Hightouch is seeking a Technical Account Manager for the EMEA region to enhance customer success and adoption of their AI marketing platform. The ideal candidate should have a strong technical background combined with exceptional communication skills and experience in managing client relationships
Job Summary
Hightouch is a modern AI platform that helps marketing teams create content and execute strategies with transformational velocity.
The Technical Account Manager serves as the bridge between Hightouch and Fortune 5000 customers, overseeing the entire customer journey from onboarding to adoption.
This role requires a candidate who can uncover customer requirements at a molecular level and guide innovation of the Hightouch platform.
Matching Summary
Match Score: 85
Hightouch is seeking a Technical Account Manager for the EMEA region to enhance customer success and adoption of their AI marketing platform. The ideal candidate should have a strong technical background combined with exceptional communication skills and experience in managing client relationships.
Skills & Requirements
Must-have
5-10 years client facing experience
Technical project management skills
API and database understanding
Enterprise customer retention focus
Cross-functional collaboration ability
Nice-to-have
First-principles thinking approach
Growth mindset and persistence
Natural curiosity for use cases
Empathy in customer interactions
Proactive technical guidance style
Key Requirements
5-10 years of combined business and technical experience
Proficiency in spoken and written English
Experience managing technical projects with a customer-first attitude