Dispatcher

Guildgaragegroup

Inwood, WV, United States
Base: $16—$18 usd; bonus/equity: not specified; be...
On-site
Coordinate technician schedules
Manage customer communication
Optimize technician routes
Coordinate and manage daily schedules for technicians, customers, and trade managers across multiple departments

Job Summary

  • Coordinate and manage daily schedules for technicians, customers, and trade managers across multiple departments.
  • Efficiently assign and route maintenance and repair calls based on technician location, availability, and skillset.
  • Benefits include Health, Vision, Dental, PTO, Holidays, 401k and matching, Employee Discount, and Employee Referral.

Matching Summary

Coordinate and manage daily schedules for technicians, customers, and trade managers across multiple departments.

Salary

Base: $16—$18 USD; Bonus/Equity: Not specified; Benefits: Health, Vision, Dental, PTO, Holidays, 401k and matching

Skills & Requirements

Must-have

  • Coordinate technician schedules
  • Manage customer communication
  • Optimize technician routes
  • Handle incoming calls professionally
  • Work extended hours as needed

Nice-to-have

  • Customer-focused team player
  • Thrive in fast-paced environment
  • Proactive problem-solver
  • Calm under pressure

Key Requirements

  • High School Diploma or equivalent
  • 2+ years dispatching/customer service experience
  • Experience with home services or ServiceTitan is a plus
  • Strong multitasking skills
  • Excellent communication skills
  • Solid understanding of contracts, warranties, and policies
  • Strong computer proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter