Senior Engineer, Service Delivery

Dell Technologies

Memphis, Tennessee, US
Base: $82,620-$106,920; bonus/equity: not specifie...
Fully remote
Onsite customer residency support
Coordinate technical activities
Build in-depth customer knowledge
As trusted advisors, we build in-depth knowledge of what each client wants to achieve

Job Summary

  • As trusted advisors, we build in-depth knowledge of what each client wants to achieve.
  • You'll collaborate with project leadership and other assigned resources to both support onsite customer requirements and milestones, as well as coordinate technical activities required for the service(s) delivery to ensure the technical solution meets contract specifications.
  • Join us to do the best work of your career and make a profound social impact as a Senior Engineer on our Service Delivery Team in Memphis, Tennessee.

Matching Summary

As trusted advisors, we build in-depth knowledge of what each client wants to achieve.

Salary

Base: $82,620-$106,920; Bonus/Equity: Not specified; Benefits: Your life. Your health. Supported by your benefits.

Skills & Requirements

Must-have

  • Onsite customer residency support
  • Coordinate technical activities
  • Build in-depth customer knowledge
  • Develop customer relationships
  • Proactive issue identification and resolution
  • Microsoft Office Suite proficiency
  • Slack proficiency

Nice-to-have

  • Strategic account growth planning
  • Continuous improvement facilitation
  • Maximizing customer experience
  • Driving innovation opportunities

Key Requirements

  • 8+ years related experience with Bachelor's degree
  • 6+ years related experience with Master's degree
  • 3+ years related experience with PhD
  • Equivalent experience accepted
  • IT industry experience with large customers
  • Ability to travel up to 75%

Work Rights

Not specified

Tailored Resume

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