As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Working with us in RBS means you’ll positively impact our customers’ lives, and be there for them when they need us.
You’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service delivery
Clear articulation of financial terms
Problem solving and effective solutions
Championing processes and procedures
Risk-adverse culture adherence
Nice-to-have
Interest in building a career
Improving financial wellbeing
Holistic customer solutions
Working in a busy retail environment
Key Requirements
Proven experience in Financial Services, Retail or Hospitality
Excellent communication skills
Ability to ask the right questions and find solutions