Online Marketing Intern – Lifecycle Messaging (summer)

Gen Digital (Avast + Norton)

Prague, Czech Republic
Onsite
Customer journey review
Ux critique and copy feedback
Communicating findings clearly
Gen Digital is seeking an Online Marketing Intern for a 10-week summer program in Prague, focusing on improving customer experience through lifecycle messaging. This hands-on role will involve analyzing customer journeys and suggesting enhancements to product interactions

Job Summary

  • You will help understand and improve customer experiences when they buy, use, and manage products like Avast, AVG, and CCleaner.
  • This hands-on role involves analyzing customer journeys, identifying pain points, and proposing concrete improvements that can influence millions of users.
  • You will learn how modern subscription businesses manage customer journeys and gain practical skills in journey mapping, UX critique, and stakeholder collaboration.

Matching Summary

Match Score: 85

Gen Digital is seeking an Online Marketing Intern for a 10-week summer program in Prague, focusing on improving customer experience through lifecycle messaging. This hands-on role will involve analyzing customer journeys and suggesting enhancements to product interactions.

Skills & Requirements

Must-have

  • Customer journey review
  • UX critique and copy feedback
  • Communicating findings clearly
  • Working with multiple stakeholders
  • Active student or recent graduate
  • Work onsite in Prague

Nice-to-have

  • Basic familiarity with UX/CX concepts
  • Interest in subscription businesses
  • Curiosity about AI
  • Previous internship experience

Key Requirements

  • Bachelor's or Master's program
  • Analytical and structured mindset
  • High attention to detail
  • Strong customer focus
  • Comfortable using digital products
  • Good English communication skills
  • Able to work independently
  • Comfortable collaborating with teams

Work Rights

Not specified

Tailored Resume

Cover Letter