Patient Coordinator - Outpatients

Bupa UK

London, United Kingdom
Base: £29,000; bonus/equity: not specified; benefi...
Customer facing environment experience
High end retail or luxury hotel background
Strong interpersonal communication skills
The role involves coordinating patient registration, preparing accounts, and acting as a primary link between the hospital, patients, and consultants

Job Summary

  • The role involves coordinating patient registration, preparing accounts, and acting as a primary link between the hospital, patients, and consultants.
  • Employees will uphold the 'Every Patient is a VIP' service vision by providing warm, courteous interactions in a high-end private hospital setting.
  • The position offers competitive benefits including 25 days of holiday, enhanced pension plans, and access to bespoke medical insurance packages.

Matching Summary

The role involves coordinating patient registration, preparing accounts, and acting as a primary link between the hospital, patients, and consultants.

Salary

Base: £29,000; Bonus/Equity: Not specified; Benefits: Equivalent to 25 days holiday; Enhanced pension; Medical insurance

Skills & Requirements

Must-have

  • Customer facing environment experience
  • High end retail or luxury hotel background
  • Strong interpersonal communication skills
  • Ability to work under pressure calmly

Nice-to-have

  • Natural ability to empathise with patients
  • Experience with insurance companies liaison
  • Warm and respectful greeting manner
  • Flexible timekeeping attitude

Key Requirements

  • Experience in 5* Luxury hotel or high end retail
  • Prior interaction with high profile clients required
  • Excellent telephone manner demonstrated

Work Rights

Not specified

Tailored Resume

Cover Letter