Guest Service Agent (front Office): Darlington Beach Resort

NRMA

Arrawarra, Australia
On-site
Outstanding customer service skills
Handle incoming calls with confidence
Check-in and check-out guests efficiently
Create an impact and leave lasting impressions in this hands‑on, guest‑facing role

Job Summary

  • Create an impact and leave lasting impressions in this hands‑on, guest‑facing role.
  • You’ll ensure every guest is greeted genuinely, checked‑in and checked‑out efficiently, and supported throughout their stay.
  • Work, play and find your balance in a workplace where every day feels like a holiday.

Matching Summary

Create an impact and leave lasting impressions in this hands‑on, guest‑facing role.

Skills & Requirements

Must-have

  • Outstanding customer service skills
  • Handle incoming calls with confidence
  • Check-in and check-out guests efficiently
  • Support guests throughout their stay

Nice-to-have

  • Warm smile and upbeat personality
  • Ability to think on your feet
  • Collaborative, team-focused attitude
  • Passion and enthusiasm

Key Requirements

  • Experience in Reception, Front Office, Administration, Sales or Customer Service
  • Hospitality experience highly regarded
  • Park Management System knowledge (Newbook and/or RMS preferred but not essential)

Work Rights

Not specified

Tailored Resume

Cover Letter