Technical Support Engineer - French Or German Speaking

Salesforce UK

Dublin, Ireland
French or german fluency
Technical troubleshooting
Customer support experience
You’ll be the first to react when a customer needs immediate technical assistance, wrapping our customers in a cloak of friendliness while you put out their fires with a flood of technical expertise

Job Summary

  • You’ll be the first to react when a customer needs immediate technical assistance, wrapping our customers in a cloak of friendliness while you put out their fires with a flood of technical expertise.
  • The perfect candidate will be enthusiastic about technology and an outstanding and friendly communicator (written and verbal), they will be proactive about investigating intricate or technical concepts and helping others do the same.
  • Salesforce is hiring experienced and passionate people to join our fast-growing Technical Support Team in Dublin.

Matching Summary

You’ll be the first to react when a customer needs immediate technical assistance, wrapping our customers in a cloak of friendliness while you put out their fires with a flood of technical expertise.

Skills & Requirements

Must-have

  • French or German fluency
  • Technical troubleshooting
  • Customer support experience
  • Apex/VF/Lightning Web Components
  • Internet development technologies
  • SQL database concepts

Nice-to-have

  • Proactive investigation
  • Natural curiosity
  • Team player
  • Collaborative environment
  • Trailhead Ranger status

Key Requirements

  • Degree or Diploma in Computing/STEM or equivalent experience
  • Ability to prioritize and multitask under pressure
  • Programming abilities in Java, PHP, Python, Ruby, .NET, JavaScript, or Perl
  • Fluent in French or German in addition to English

Work Rights

Not specified

Tailored Resume

Cover Letter