Broker Relations Representative

Applied General Agency

Orange, CA, US
Up to $23 ph; determined by experience, skill set,...
Strong telephonic and electronic communication skills
Proficient in microsoft suite and google suite
Strict adherence to hipaa and phi guidelines
The role serves as the initial point of contact for issue resolution and operational support for overworked agents

Job Summary

  • The role serves as the initial point of contact for issue resolution and operational support for overworked agents.
  • Candidates must document all communication and steps taken while ensuring prompt telephone and electronic interactions.
  • The company offers a competitive compensation package including medical/dental/vision insurance, 401(k), and paid holidays.

Matching Summary

The role serves as the initial point of contact for issue resolution and operational support for overworked agents.

Salary

Up to $23 per hour; Determined by experience, skill set, education, and location; Not specified

Skills & Requirements

Must-have

  • Strong telephonic and electronic communication skills
  • Proficient in Microsoft Suite and Google Suite
  • Strict adherence to HIPAA and PHI guidelines

Nice-to-have

  • Experience in managed care or Medicare preferred
  • Advanced problem-solving and adaptability skills
  • Familiarity with agent contracting processes

Key Requirements

  • At least one year of telephonic customer service experience preferred
  • Proficient knowledge of the English language required
  • Experience in healthcare or Medicare industry preferred

Work Rights

Not specified

Tailored Resume

Cover Letter