Sr. Staff Customer Quality Engineer

Maravet

Customer relationship management
Technical failure analysis
Optical modules fa
Lead technical quality engagements for key accounts in China and Taiwan, acting as the primary point of contact for quality inquiries and escalations

Job Summary

  • Lead technical quality engagements for key accounts in China and Taiwan, acting as the primary point of contact for quality inquiries and escalations.
  • Perform hands-on, first-level failure analysis on optical modules and drive root-cause analysis for manufacturing and reliability-related issues.
  • Orchestrate internal teams to execute qualification plans, assess reliability risks, and improve product yield and Turn-Around Time.

Matching Summary

Lead technical quality engagements for key accounts in China and Taiwan, acting as the primary point of contact for quality inquiries and escalations.

Skills & Requirements

Must-have

  • Customer Relationship Management
  • Technical Failure Analysis
  • Optical Modules FA
  • Root-cause analysis and 8D reporting
  • Quality Management System integration
  • Cross-functional team orchestration

Nice-to-have

  • Purposeful and enduring innovation
  • Shared collaboration, transparency, and inclusivity
  • Tools and resources for success

Key Requirements

  • 10+ years Quality/Product/Customer-facing Engineering
  • 7+ years Key Account/Regional Customer Quality
  • Semiconductor manufacturing background
  • Optical Modules, Networking, or ASICs domain expertise
  • Proficiency in SMT, Bumping, and material analysis
  • Advanced Excel and data analysis tools

Work Rights

Not specified

Tailored Resume

Cover Letter