Air Freight Customer Service Executive (East / 5.5 days shift work) [EL]

WECRUIT PTE. LTD.

Singapore, Singapore
Air freight booking coordination
Customer service and inquiry handling
Shipment schedule management
The role involves arranging airline bookings and coordinating shipment schedules to facilitate timely deliveries

Job Summary

  • The role involves arranging airline bookings and coordinating shipment schedules to facilitate timely deliveries.
  • Candidates will liaise with customers, contractors, and service providers while responding to enquiries and providing updates.
  • The position requires working closely with internal operations teams and monitoring shipment progress to ensure compliance.

Matching Summary

Match Score: 75

The role involves arranging airline bookings and coordinating shipment schedules to facilitate timely deliveries.

Skills & Requirements

Must-have

  • Air freight booking coordination
  • Customer service and inquiry handling
  • Shipment schedule management
  • Compliance with SOPs
  • Billing and invoicing support

Nice-to-have

  • Supplier invoice dispute resolution
  • Service improvement initiatives
  • Cross-functional team collaboration

Key Requirements

  • 5.5 days shift work availability

Work Rights

Not specified

Tailored Resume

Cover Letter