Customer Success Supervisor - Signature - Bellingham, Wa
Jobs Ups
Bellingham, WA, US
Base: $64,680.00pyear to $113,220.00pyear; bonus/e...
Customer success management
Smb account management
Data-driven mindset
The Signature Customer Success Supervisor will manage a high volume of smaller customers focusing on driving customer satisfaction and retention at scale
Job Summary
The Signature Customer Success Supervisor will manage a high volume of smaller customers focusing on driving customer satisfaction and retention at scale.
This position offers a salary range from $64,680.00/year to $113,220.00/year and includes eligibility for sales and management incentive plans along with comprehensive benefits.
UPS is committed to providing a workplace free of discrimination and offers a variety of benefits including medical, dental, vision, retirement plans, and paid leave.
Matching Summary
The Signature Customer Success Supervisor will manage a high volume of smaller customers focusing on driving customer satisfaction and retention at scale.
Salary
Base: $64,680.00/year to $113,220.00/year; Bonus/Equity: Sales and management incentive plans subject to eligibility; Benefits: Medical, dental, vision, retirement, paid leave, and more
Skills & Requirements
Must-have
Customer success management
SMB account management
Data-driven mindset
Customer retention strategies
Upselling and cross-selling
Dashboard and reporting usage
Strong organizational skills
Nice-to-have
Excellent written communication
Virtual customer engagement
Team coordination
Supply chain solutions knowledge
Value-driven customer guidance
Key Requirements
0–4 years customer success experience
SMB account management experience
Ability to manage multiple customer engagements
Must be U.S. Citizen or authorized to work in U.S.
Work Rights
Must be U.S. Citizen or authorized to work in U.S.