Collector I

Suburban Honda

Base: $21ph; bonus/equity: $1ph bilingual differen...
Outbound collection attempts by phone mail email
Process inbound collection inquiries
Review accounts for extensions deferments due date changes
The DFC Collector I is responsible for providing a quality customer experience while collecting and negotiating repayment terms on delinquent accounts

Job Summary

  • The DFC Collector I is responsible for providing a quality customer experience while collecting and negotiating repayment terms on delinquent accounts.
  • Employees must make outbound collection attempts via phone, mail, and email to resolve delinquent accounts ethically and maximize receivable income.
  • The position offers a base pay of $21/hour plus a $1/hour bilingual differential along with comprehensive benefits including medical, dental, vision, and 401(k).

Matching Summary

The DFC Collector I is responsible for providing a quality customer experience while collecting and negotiating repayment terms on delinquent accounts.

Salary

Base: $21/hour; Bonus/Equity: $1/hour bilingual differential; Benefits: Medical, Dental, Vision, Paid Holidays, PTO, Disability, Life Insurance, 401(k)

Skills & Requirements

Must-have

  • Outbound collection attempts by phone mail email
  • Process inbound collection inquiries
  • Review accounts for extensions deferments due date changes
  • Follow up on customer insurance coverage
  • Meet call volume and account action requirements

Nice-to-have

  • Previous collections experience preferred
  • Ability to multitask while typing and speaking
  • Strong attention to detail and sense of urgency
  • Excellent communication skills
  • PC skills including MS Office Excel Word Windows

Key Requirements

  • High School graduate or equivalent required
  • Must be 18 years or older
  • Basic knowledge of installment loans and collections regulations
  • Drug free workplace requirement

Work Rights

Not specified

Tailored Resume

Cover Letter