Experience working in customers' homes as installer or repairer
Proficiency with hand and power tools for installations
Ability to work at heights and in ceiling spaces safely
The Customer Field Technician position at nbn® Australia involves hands-on installation, repair, and connection services in customers' homes, focusing on enhancing Australia's digital landscape. Ideal candidates should have experience in similar in-home services and a commitment to safety, customer service, and continuous learning
Job Summary
This role offers an opportunity to transform Australia's digital landscape by delivering hands-on installation and repair services directly in customers' homes.
Candidates will apply strong technical knowledge and methodical fault-finding to install, commission, and service in-home technologies while maintaining high safety standards.
The position provides a long-term technical career pathway with structured training, support from experienced colleagues, and opportunities for progression across additional activation tasks.
Matching Summary
Match Score: 85
The Customer Field Technician position at nbn® Australia involves hands-on installation, repair, and connection services in customers' homes, focusing on enhancing Australia's digital landscape. Ideal candidates should have experience in similar in-home services and a commitment to safety, customer service, and continuous learning.
Skills & Requirements
Must-have
Experience working in customers' homes as installer or repairer
Proficiency with hand and power tools for installations
Ability to work at heights and in ceiling spaces safely
Strong fault-finding and diagnostic technical skills
Valid driver's licence required for field travel
Nice-to-have
Background in air conditioning, pay TV, or garage doors
Clear and respectful customer communication skills
Eagerness to learn through structured training programs
Adaptability to varied home environments
Reliability and motivation to solve practical problems
Key Requirements
Current or previous experience as an installer, repairer, or service technician