Gbs Operations Customer Care Representative-6

UPS

Pune Iii Global Business Svcs, IN, United States
Customer service
Investigate cases
Field calls
This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case

Job Summary

  • This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case.
  • This position documents incoming information regarding the customer's concern and investigates all evidence until the case is completed.
  • UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Matching Summary

This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case.

Skills & Requirements

Must-have

  • customer service
  • investigate cases
  • field calls
  • monitor process
  • document incoming information

Nice-to-have

  • rewarding culture
  • talented teams
  • lead yourself or teams
  • cultivate skills

Key Requirements

  • Permanent Employee Type

Work Rights

Not specified

Tailored Resume

Cover Letter