Collections Specialist

KLFY LLC

5 years customer service experience
Strong excel skills required
Verbal and written communication skills
The role involves supporting markets by managing collection portfolios and handling customer-sensitive collection calls and delinquency letters

Job Summary

  • The role involves supporting markets by managing collection portfolios and handling customer-sensitive collection calls and delinquency letters.
  • Candidates will serve as the primary liaison to third-party collection agencies and assist stations with account reconciliation and resolution.
  • The position requires coordinating monthly collection meetings and assisting sales staff with credit application processes for new advertisers.

Matching Summary

The role involves supporting markets by managing collection portfolios and handling customer-sensitive collection calls and delinquency letters.

Skills & Requirements

Must-have

  • 5 years customer service experience
  • Strong Excel skills required
  • Verbal and written communication skills

Nice-to-have

  • Associates degree in Accounting or Management
  • Self-motivated team player
  • Proactive high attention to detail

Key Requirements

  • Minimum 5 years experience in customer service or collections
  • Associates degree preferred in Accounting or Management

Work Rights

Not specified

Tailored Resume

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