Sr. Lead Servicenow Itam Admin

Kyndryl

Bangalore, India
On-site
Servicenow itam (ham & sam) administration
Cmdb architecture and data models
Servicenow scripting (flow designer)
Administer, configure, and enhance ServiceNow ITAM (HAM & SAM) modules, leading implementation and optimization of IT asset lifecycle processes

Job Summary

  • Administer, configure, and enhance ServiceNow ITAM (HAM & SAM) modules, leading implementation and optimization of IT asset lifecycle processes.
  • Manage CMDB and asset data governance, configure workflows, business rules, integrations, and automation within ServiceNow.
  • Develop and maintain dashboards, reports, KPIs, and executive-level metrics, collaborating with various internal teams.

Matching Summary

Administer, configure, and enhance ServiceNow ITAM (HAM & SAM) modules, leading implementation and optimization of IT asset lifecycle processes.

Skills & Requirements

Must-have

  • ServiceNow ITAM (HAM & SAM) administration
  • CMDB architecture and data models
  • ServiceNow scripting (Flow Designer)
  • Integrations (REST, SOAP, MID Server)
  • IT asset lifecycle management
  • Software license compliance and optimization

Nice-to-have

  • ITAM transformation initiatives
  • SaaS license management
  • Cloud asset tracking (AWS, Azure, GCP)
  • ERP integrations (SAP, Oracle)

Key Requirements

  • 7+ years of hands-on ServiceNow administration
  • 5+ years of direct ServiceNow ITAM experience
  • ServiceNow Certified System Administrator (CSA)

Work Rights

Not specified

Tailored Resume

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