Must-have

• prepare death certificates and related documents
• complete required permits and certificates
• prepare and process veteran's paperwork
• prepare marker monument placement paperwork
• ensure documentation accuracy and compliance
• prepare and distribute daily schedules and reports
• receive and process payments and contracts
• coordinate ordering of memorials and inventory control
• order office supplies
• oversee installation orders processing
• process accounts payable transactions
• assist with obituary preparation
• assist management and sales staff
• act as backup to receptionist
• greet family members and friends
• communicate client needs promptly and accurately
• convey concern and empathy
• respond to customer inquiries
• maintain professional relationships with external agencies

Nice-to-have

• customer-focused professional environment
• high level of compassion and integrity
• ability to maintain confidentiality