Customer Service Representative

EML

Parramatta, AU
Fully remote
Inbound and outbound calls
Claim administration duties
Microsoft office suite proficiency
As a Customer Service Representative, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured worker’s life

Job Summary

  • As a Customer Service Representative, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured worker’s life.
  • Your role will consist of; inbound and outbound calls with external stakeholder and claim administration duties.
  • EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other Flexibility to work from home to support work/life balance A corporate wellbeing program with discounted health insurance and gym membership.

Matching Summary

As a Customer Service Representative, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured worker’s life.

Skills & Requirements

Must-have

  • inbound and outbound calls
  • claim administration duties
  • Microsoft Office Suite proficiency
  • support return to work

Nice-to-have

  • high level of empathy
  • solution focused mindset
  • embrace change with confidence
  • enjoy learning and growing

Key Requirements

  • work-from-home flexibility considered from month three

Work Rights

Not specified

Tailored Resume

Cover Letter