Receptionist / Administrator

Bupa UK

London, United Kingdom
Base: £12.85 ph; bonus/equity: not specified; bene...
Customer service experience
Answering telephone calls
Managing appointments
As Receptionist / Administrator, you are responsible for supporting the overall Reception function within the Clinic, ensuring patients receive a friendly, efficient and professional service

Job Summary

  • As Receptionist / Administrator, you are responsible for supporting the overall Reception function within the Clinic, ensuring patients receive a friendly, efficient and professional service.
  • Key responsibilities include checking in patients, managing appointments, answering telephone calls, handling documentation, processing payments, and following Standard Operating Procedures.
  • Bupa offers a comprehensive benefits package including holiday, health insurance, travel loans, competitive pension plans, and discounts through My Bupa Extras.

Matching Summary

As Receptionist / Administrator, you are responsible for supporting the overall Reception function within the Clinic, ensuring patients receive a friendly, efficient and professional service.

Salary

Base: £12.85 per hour; Bonus/Equity: Not specified; Benefits: 25 days holiday, Bupa health insurance, Long Service rewards, interest-free travel loan, Wagestream, competitive pension, parental leave, Menopause plan, My Bupa Extras

Skills & Requirements

Must-have

  • Customer service experience
  • Answering telephone calls
  • Managing appointments
  • Handling documentation
  • Taking payments

Nice-to-have

  • Proactive and dependable approach
  • Positive team contribution
  • Friendly and welcoming manner
  • Exceptional patient care passion

Key Requirements

  • Experience in customer-facing roles
  • IT system proficiency
  • Organisational skills

Work Rights

Not specified

Tailored Resume

Cover Letter