Service Desk Specialist Ii

Astreya

Miami, FL, United States
Base: $27.24 - $45.40 usd; bonus/equity: not speci...
Fully remote
On-site and remote technical support
Advanced knowledge of windows and macos
Excellent customer service skills
The End User Support team is focused on delivering a seamless technology experience for all users

Job Summary

  • The End User Support team is focused on delivering a seamless technology experience for all users.
  • The right candidate will resolve a wide range of technical issues while providing top-tier customer service.
  • Astreya offers comprehensive benefits to all Regular, Full-Time Employees.

Matching Summary

The End User Support team is focused on delivering a seamless technology experience for all users.

Salary

Base: $27.24 - $45.40 USD; Bonus/Equity: Not specified; Benefits: Comprehensive benefits offered

Skills & Requirements

Must-have

  • On-site and remote technical support
  • Advanced knowledge of Windows and macOS
  • Excellent customer service skills

Nice-to-have

  • Experience in financial services industry
  • Ability to work independently
  • Strong interpersonal skills

Key Requirements

  • Bachelor’s degree and 2 to 5 years’ experience
  • 5+ years of relevant technical support experience
  • Working knowledge of Active Directory and Azure

Work Rights

Not specified

Tailored Resume

Cover Letter