Customer Quality Engineer

HITACHI ENERGY USA INC

Hunker, Pennsylvania, United States of America
Fully remote
Root cause analysis experience
High voltage product knowledge
Customer complaint coordination
Hitachi Energy USA Inc. is seeking a Customer Quality Engineer for a remote position based in Hunker, Pennsylvania. The role focuses on analyzing customer failures, driving continuous improvement, and ensuring high-quality standards within the high voltage products sector

Job Summary

  • You will play a pivotal role in supporting and analyzing customer failures while identifying improvement opportunities for high voltage products.
  • The position requires coordinating customer complaints and ensuring fast, sustainable solutions while adhering to defined KPIs and timelines.
  • This role offers the chance to make a meaningful impact on a global organization committed to sustainability and the transition to a de-carbonized economy.

Matching Summary

Match Score: 85

Hitachi Energy USA Inc. is seeking a Customer Quality Engineer for a remote position based in Hunker, Pennsylvania. The role focuses on analyzing customer failures, driving continuous improvement, and ensuring high-quality standards within the high voltage products sector.

Skills & Requirements

Must-have

  • Root cause analysis experience
  • High voltage product knowledge
  • Customer complaint coordination
  • Data analysis proficiency
  • MS Office and SAP skills

Nice-to-have

  • Project management background
  • Fluent English communication
  • Cultural sensitivity
  • Willingness to travel up to 10%
  • Experience in electrical power systems

Key Requirements

  • Bachelor's degree in technical field
  • Experience in quality management or engineering
  • Proficiency with MS Office and SAP

Work Rights

Not specified

Tailored Resume

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