Junior Technical Account Manager

Elwood Technologies Services Ltd

London, United Kingdom
Competitive salary; not specified; benefits: medic...
On-site
Customer support via live chat and email
Manage execution and risk queries
Rotational weekend work coverage
Elwood Technologies is a FCA regulated firm providing institutional-grade digital asset execution and risk management software

Job Summary

  • Elwood Technologies is a FCA regulated firm providing institutional-grade digital asset execution and risk management software.
  • The role involves supporting global clients with troubleshooting, trade reconciliation, and product improvement initiatives across London, New York, and Singapore.
  • Candidates receive competitive compensation, fully paid medical schemes, weekly Ubereats allowance, and generous time off benefits.

Matching Summary

Elwood Technologies is a FCA regulated firm providing institutional-grade digital asset execution and risk management software.

Salary

Competitive salary; Not specified; Benefits: Medical, dental, gym, study leave, Ubereats

Skills & Requirements

Must-have

  • Customer support via live chat and email
  • Manage execution and risk queries
  • Rotational weekend work coverage
  • Troubleshoot trading and risk issues
  • Collaborate with Engineering and Product teams

Nice-to-have

  • SQL experience desirable
  • Python programming knowledge
  • Interest in digital assets and markets
  • Strong analytical problem-solving skills
  • Hands-on approach to large datasets

Key Requirements

  • Bachelor's degree in Finance or STEM discipline
  • 1-2 years client-facing experience in Tech Support or Sales Engineering
  • Awareness of trade life cycle from pre-trade to post-trade
  • Willingness to work rotational weekends

Work Rights

Not specified

Tailored Resume

Cover Letter